Whilst every endevour is made by Clintons to ensure your package arrives with you in the times stated, these times are estimated based on information we receive from postal and courier services. Occasionally there may be delays in some areas, or with some services, that are outside of our direct control. All delivery timescales are estimates based on the information we are provided. Please note; certain Bank Holidays couriers will not deliver, packages are typically delivered on their next operational day.
£2.99 below £10 spend or £1.99 above £10 spend
Please note standard delivery can take up to 5-7 days. Standard delivery is sent via either Royal Mail first class, or for larger boxes DHL.
If you have ordered a card this will be shipped using Royal Mail. Orders containing cards can take up to 5-7 working days for delivery by Royal Mail.
We use a courier service by DHL Mail for gifts, wrap, invitations, calendars and diaries for most UK post codes, this service can also take up to 5-7 working days (outside of the UK will vary).
Ireland, The Islands and Remote Scottish Areas
Delivery times may vary depending on location. Typically delivery is 48 hours.
Free Delivery over £20
UK Mainland only
Please note free standard delivery can take up to 5-7 working days. Free delivery is sent via either Royal Mail first class, or for larger boxes DHL.
*Balloon in a Box products come with free weekday and subsidised weekend shipping included. Due to this, they do not count toward the basket total of £20 for free standard shipping on all other items from the website. To qualify, you need to have £20 of goods in the basket excluding Balloon in the Box products.
Europe and Rest of The World
Balloon in a Box
Please choose your preferred day of delivery from the calendar on the product selection screen. We offer FREE weekday delivery on this product to Mainland UK (please see below for exclusions).
Due to the nature of this product, regrettably it can only ship to Mainland UK at present. Exclusions include Northern Ireland, Ireland, Scottish Islands, the Islands, Europe and the Rest of the World.
Important note: we cannot fully guarantee your selected day of delivery. We use DPD for our balloon deliveries and whilst 99% of our balloons arrive on the day you select, sometimes errors and issues beyond our control occur. DPD do an excellent job, but do have unexpected delays on occasions. If your balloon is delivered early (particularly Sunday/Monday deliveries) or 1 day later than expected then we will be unable to offer a refund. Please note that Sunday and Monday deliveries are at risk of being delivered early, DPD often upgrade these deliveries in order to move items through their network, this is rare but does occur and we have no control over this. We would recommend if the event date is important, that you select a delivery date the day before your desired date.
Saturday and Sunday deliveries are charged at £4.98 and £4.99 respectively, this represents the upgrade cost that DPD charge.
As we offer free weekday delivery and subsidised weekend delivery on all our Balloon in a Box items, these do not contribute to the free shipping offer for other items on the site when you checkout
£4.99 Express orders need to be placed before 1pm Mon-Fri
Express deliveries are sent via DHL. There are no deliveries on Sunday or Monday. Express delivery refers to UK addresses only. Please note deliveries to the Highlands or other remote areas including Northern Ireland may take slightly longer. Express deliveries ordered on Saturday and Sunday will be delivered on the following Tuesday (except where there are bank holidays).
Express orders MUST be signed for upon delivery from our courier.
|Ordered before 1pm (excluding Bank Holidays)||