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If not entirely satisfied with your purchase, please return it in a saleable condition within 28 days with your receipt for an exchange or full refund. This policy excludes food products and electronic services. This does not affect your statutory rights.
To return an item, please send it to us at the following address, quoting your order reference number and reason for exchange:
This does not affect your statutory rights.
Please click here to view the full terms and conditions of your order.
Goods purchased instore maybe returned back to a store on the grounds that they are faulty and exchanged for a replacement product(s) or an alternative product(s) of the same value.
For Store enquiries please call 0208 502 3711.