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Product Recall

Lindt Lindor Strawberries & Cream Easter Shell Egg and Lindt Excellence Easter Shell Egg

As a result of an error during the co-packing process, certain Lindt shell eggs were placed in the incorrect packaging. Where a milk egg has been placed in dark egg packaging or where a milk egg has been placed in white egg packaging, the label does not list barley malt extract as an ingredient. Affected products contain barley malt extract, making them a possible health risk for anyone with an allergy or intolerance to barley. There is no risk to consumers who are intolerant to gluten. If you have bought the above products and have an allergy or intolerance to barley, do not eat them. Instead return them to the store from where they were bought for a full refund. Please click to view the Safety Recall Notice

Le Pen – 13 Products

Laboratory testing indicated that the pens have a small cap which poses a possible choking hazard to small children. If you own one of the above Le Pens we ask that you stop using it immediately and return it to a Clintons store for a full refund. Please click to view the Safety Recall Notice

Keycraft UK Ltd - LED Finger Torches

Keycraft UK Ltd a supplier to AG Retail cards Ltd T/A Clintons, is recalling the above product for safety reasons. If the torch is dropped then there is the possibility of the Casing of the torch fracturing which may expose the batteries in the toy. Batteries are harmful if swallowed and can pose a potential electrochemical burn to the intended user. If you have one of the above products we ask that you stop using it immediatey and return it to your closest Clintons store for a full refund. Please click to view the Safety Recall Notice

You may also return the item(s) to us at the below address. Be sure to supply us with your complete return mailing address.  A refund cheque, to cover both the cost of shipping, and the full purchase price, will be mailed out within 30 days of receipt.  If you have any questions, please email us at ecommerce@clintonsretail.com.

Clintons (Web Customer Services)
The Crystal Building
Langston Road
Loughton
Essex
IG10 3TH

 

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